We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Free shipping on orders overs $60 (Base shipping is $2.99)
100-Days Easy Returns for mattresses, bed frames, sofa and electric beds.
30-Day Returns Warranty for pet supplies,folding cushions, pillows and four-piece sets.
If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately at email@example.com. Our customer service will get back to you within 3 business days.
Please tell our customer service the issue in detail, including the return or exchange reason, along with your order number. For defective, incorrect or not as described item, please send us a clear picture or video of the issue. We will allow a return to our warehouse for a refund or an exchange if our company is responsible for the issue. We'll notify you via email of your refund once we receive and process the returned item.
Usually it takes time for us to receive your return(days varies according to your shipping method), and time for us to process after receive your return (3 business days).
Paypal account refunds: Usually immediately.
Credit card refunds: Between 5-10 business days.